1. How do I check to see if there is availability or not?
To find out if this tour is available for the number of passengers or room type you require, simply click on the Book Online button above, fill in the required fields & click submit. You’ll be taken to the tour operator’s own website where you’ll be able to see live availability by continuing through the booking process. You are not committed to book anything until you supply and confirm your payment details. Or if you prefer, you can find out directly from the tour operator, simply click on either the email or phone icon located towards the top of the page beneath the Door2Tour.com banner. You can then find out availability via email or request a call back directly from the tour operator running this tour.
2. How do I find out how much a tour will cost in total or per person?
To find out the total price of a tour, simply click on the Book Online button above, fill in the required fields & click submit. You’ll be taken to the tour operator’s own website and by continuing through the booking process, you’ll be able to find out how much the tour you’re interested in will cost in total and per person. You are not committed to book anything until you supply and confirm your payment details. Or if you prefer, you can find out directly from the tour operator, simply click on either the email or phone icon located towards the top of the page beneath the Door2Tour.com banner. You can then find out how much this tour will cost in total via email or request a call back directly from the tour operator.
3. What facilities are provided on the coach?
The aim of this tour operator is to give you the same seat on the same coach and the only time they would change drivers is when they have to have a break for safety reasons. Be assured that your comfort and enjoyment is most important to them. The demand for front seats is always high so this tour operator has introduced a reservation fee of £10 per person for UK and Ireland tours and £20 for Continental tours (although they will still try and accommodate disabled passengers near the front free of charge). Paying a reservation fee ensures you have your front seat for both journeys and all the included excursions. This tour operator asks that you restrict your luggage to one medium size suitcase per person. Please ensure that you use the luggage tags provided for clear identification. If you require more information about this or anything else, then you’ll need to contact the tour operator directly by clicking on either the email or phone icon located towards the top of the page beneath the Door2Tour.com banner. You can then send your query via email or request a call back directly from the tour operator.
4. Which hotel is being used and where is it located?
Details of all hotels used by this tour operator are shown in the Accommodation tab. If you require more detailed information about the hotel such as its location, whether it has a lift etc then you’ll need to contact the tour operator directly by clicking on either the email or phone icon located towards the top of the page beneath the Door2Tour.com banner. You can then send your query via email or request a call back directly from the tour operator.
5. What amenities are available at the hotel?
Amenities are usually described in either the Accommodation or Tour Overview tab when you are viewing the full Tour Details. Amenities as stated in the website/brochure will usually be available, but please note that some amenities (lifts, swimming pools etc) require service and repair and may not always be available. Entertainment is frequently subject to demand based on sufficient guests staying at the hotel at the time. Some hotels charge for extra supplies of tea/coffee in bedrooms. If you require more information about the amenities provided in the hotel, then you’ll need to contact the tour operator directly by clicking on either the email or phone icon located towards the top of the page beneath the Door2Tour.com banner. You can then send your query via email or request a call back directly from the tour operator.
6. I have special requests, what do I do?
Although this tour operator will endeavour to pass any reasonable request on to the relevant supplier, they regret that they cannot promise that any request will be honoured. The tour operator will also not always be able to tell you before you leave if they cannot meet your special request. If you require more information or further advice, you can contact the tour operator directly via the email or phone icon located towards the top of the page beneath the Door2Tour.com banner. You can then send your query via email or request a call back directly from the tour operator running this tour.
7. Where is the nearest pick-up point to where I live?
If you would like to see the pick-ups that are available for this tour please click on the VIEW button in the column headed View Pickups, but please do bear in mind that the pickups available may vary depending on the departure date. If your required pick-up point is not listed for the departure date you are interested in, then it is with regret that the coach will not pick-up from there. If you require more information regarding pick-up points, you can contact the tour operator directly via the email or phone icon located towards the top of the page beneath the Door2Tour.com banner. You can then send your query via email or request a call back directly from the tour operator running this tour.
8. Where exactly do I have to be to meet the coach?
The precise location of pick-up points and time of departure for coach holidays will be advised in your travel pack which will be posted to you no later than 21 days prior to your holiday. Exact joining points can also be viewed and selected once you have entered the secure booking process. Simply click on the Book Online button above, follow the instructions, and you’ll be taken to the tour operators own website. You are not committed to book until you supply and confirm your payment details. If you require more information, you can contact the tour operator directly via the email or phone icon located towards the top of the page beneath the Door2Tour.com banner. You can then send your query via email or request a call back directly from the tour operator running this tour.
9. What time does the coach pick-up?
The pick-up times will be advised to you in the Final Confirmation sent to you, which will be no later than 21 days prior to your holiday. If you would like to know an approx. pick-up time before you book your tour, then please contact the tour operator directly via the email or phone icon located towards the top of the page beneath the Door2Tour.com banner. You can then send your query via email or request a call back directly from the tour operator running this tour.
10. We have small children/infants are they able to join this tour too?
To find out if children are allowed to join you on your chosen holiday and whether any reductions apply for, please contact the tour operator directly via the email or phone icon located towards the top of the page beneath the Door2Tour.com banner. You can then send your query via email or request a call back directly from the tour operator running this tour.
11. How much are optional excursions and how do I pay for them?
Optional excursions are usually available to purchase at the time of booking your tour, but can be also be booked & paid for in the holiday resort via the tour driver/manager, availability dependant. To find out how much optional excursions cost, you can contact the tour operator directly by clicking on either the email or phone icon located towards the top of the page beneath the Door2Tour.com banner. You can then send your query via email or request a call back directly from the tour operator running this tour.
12. I am interested in theatre breaks, how do I find out what shows are available & how much it will cost?
The show included in this tour should be made clear in the Tour Itinerary, and the cost will usually incorporate the ticket unless stated. If the tour is a general theatre break, the shows available for your chosen departure date should be listed in the Tour Itinerary, and you’ll be able to choose your show during the secure booking process. You are not committed to book until you supply and confirm your payment details. If you require more information regarding the theatre shows available, simply click on either the email or phone icon located towards the top of the page beneath the Door2Tour.com banner. You can then send your query via email or request a call back directly from the tour operator running this tour.
13. Where are our seats located in the theatre?
To get an idea of where your theatre seats will be located, please contact the tour operator directly by clicking on either the email or phone icon located towards the top of the page beneath the Door2Tour.com banner. You can then send your query via email or request a call back directly from the tour operator running this tour.
14. Does this tour cater for disabled clients?
The tour operator regrets that due to the size of the luggage compartment on the coaches, they can only accommodate approx. 3 wheelchairs or folding scooters. Please note: you must reserve a space at the time of booking. This will then be confirmed on your correspondence from the tour operator. If you require more information, simply click on either the email or phone icon located towards the top of the page beneath the Door2Tour.com banner. You can then send your query via email or request a call back directly from the tour operator running this tour.
15. I don’t want to book online, can I book over the phone?
Yes, you can book over the phone. Simply request a call back from the tour operator who is running the tour that you are interested in. Or a member of the Door2Tour.com team will be happy to book the tour on your behalf. Please make sure you have all the necessary details with you at the time of calling, for example, credit/debit card number, passenger contact details etc.
16. Do I need a Passport/Visa for this tour?
You only need your passport if you go to Continental Europe. That includes any of the excursions to Europe that are part of the UK Holidays, for example, Folkestone. On the Ireland Holidays, you are required by law to carry a form of photo ID such as a bus pass, driving licence or passport. Neither the tour operator nor Door2Tour.com can help with Visa Applications, you will need to sort this out yourselves and have the Visa document before you book the tour.