1. How do I check to see if there is availability or not?
To find out if this tour is available for the number of passengers or room type you require, simply click on the Book Online button above, fill in the required fields & click submit. You’ll be taken to the tour operator’s own website where you’ll be able to see live availability by continuing through the booking process. You are not committed to book anything until you supply and confirm your payment details. Or if you prefer, you can find out directly from the tour operator, simply click on the phone icon located towards the top of the page beneath the Door2Tour.com banner. You can then find out availability by requesting a call back directly from the tour operator running this tour.
2. How do I find out how much a tour will cost in total or per person?
To find out the total price of a tour, simply click on the Book Online button above, fill in the required fields & click submit. You’ll be taken to the tour operator’s own website and by continuing through the booking process, you’ll be able to find out how much the tour you’re interested in will cost in total and per person. You are not committed to book anything until you supply and confirm your payment details. Or if you prefer, you can find out directly from the tour operator, simply click on the phone icon located towards the top of the page beneath the Door2Tour.com banner. You can then find out how much this tour will cost in total by requesting a call back directly from the tour operator.
3. What facilities are provided on the coach?
Every passenger is allocated reserved seats, and the seat numbers will be shown on your confirmation of booking. This tour operator regrets that they cannot guarantee requests for particular seats and bookings cannot be conditional of such requests. Please remember, that in the event of a vehicle change, the tour operator may have to notify you of a change in your seats prior to departure. This tour operator has a fleet of Executive Coaches for all their holidays. The coaches have WC and tea/coffee making facilities (only applicable to long distance holidays). They also have a tour courier/manager onboard for all long distance holidays. There is a maximum allowance of 1 medium sized suitcase with dimensions not exceeding 30 x 22 x 8 inches and weighing not more than 20 kg plus 1 small item of hand luggage that will fit under your seat. Your baggage and personal property remains your responsibility throughout the holiday. If you require more information about this, then you’ll need to contact the tour operator directly by clicking on the phone icon located towards the top of the page beneath the Door2Tour.com banner. You can then request a call back directly from the tour operator.
4. Which hotel is being used and where is it located?
Details of all hotels used by this tour operator are shown in the Accommodation tab. If you require more detailed information about the hotel such as its location, whether it has a lift etc then you’ll need to contact the tour operator directly by clicking on the phone icon located towards the top of the page beneath the Door2Tour.com banner. You can then request a call back directly from the tour operator.
5. What amenities are available at the hotel?
Amenities are usually described in either the Accommodation or Tour Overview tab of the tour details. Amenities as described will usually be available, but please note that some amenities (lifts, swimming pools etc) require service and repair and may not always be available. Entertainment is frequent subject to demand based on sufficient guests staying at the hotel at the time. Some hotels charge for extra supplies of tea/coffee in bedrooms. If you require more information about the hotel, then you’ll need to contact the tour operator directly by clicking on the phone icon located towards the top of the page beneath the Door2Tour.com banner. You can then request a call back directly from the tour operator.
6. I have special requests, what do I do?
This tour operator will do their best to cater for any special requirements (eg. vegetarian). They must be notified to the tour operator at the time of booking and cannot be guaranteed. The tour operator cannot accept liability for any problems or inconvenience if a detailed request has not been made. If you require more information or further advice, you can contact the tour operator directly via the phone icon located towards the top of the page beneath the Door2Tour.com banner. You can then request a call back directly from the tour operator running this tour.
7. Where is the nearest pick-up point to where I live?
All pick-ups available for this tour are listed in the View Pickups pop-up box, but please do bear in mind that the pickups available may vary depending on the departure date. If your required pick-up point is not listed for the departure date you are interested in, then it is with regret that the coach will not pick-up from there. If you require more information, you can contact the tour operator directly via the phone icon located towards the top of the page beneath the Door2Tour.com banner. You can then request a call back directly from the tour operator running this tour.
8. Where exactly do I have to be to meet the coach?
Exact joining points can be viewed and selected once you have entered our secure booking process. Simply click on the Book Online button above, follow the instructions, and you’ll be taken to the tour operators own website. You are not committed to book until you supply and confirm your payment details. Joining instructions (including pick-up times) for all tours listed on this website/brochure will also be posted to you between 2-3 weeks before the published departure date. If you require more information, you can contact the tour operator directly via the phone icon located towards the top of the page beneath the Door2Tour.com banner. You can then request a call back directly from the tour operator running this tour.
9. What time does the coach pick-up?
Joining instructions (including pick-up times) for all tours listed on this website/brochure will be posted to you between 2-3 weeks before departure date. If you would like an approx. time then please contact the tour operator directly via the phone icon located towards the top of the page beneath the Door2Tour.com banner. You can then request a call back directly from the tour operator running this tour.
10. We have small children/infants are they able to join this tour too?
In some cases, tour operators will allow infants/children to travel but it is best to check with the individual tour operators who are running the tour you’re interested in. If you require more information about this or anything else, simply click on the phone icon located towards the top of the page beneath the Door2Tour.com banner. You can then request a call back directly from the tour operator running this tour.
11. How much are optional excursions and how do I pay for them?
Included excursions are as detailed on the relevant website/brochure page and refunds will not be made for any excursions not taken. Optional excursions are usually available to book at the time of booking, but can also be booked on the tour at the holiday resort through the driver, availability dependant. The tour operator reserves the right to vary the advertised itinerary & excursions due to circumstances outside their control whilst endeavouring to provide suitable alternatives wherever possible. To find out how much optional excursions cost, you can contact the tour operator directly by clicking on the phone icon located towards the top of the page beneath the Door2Tour.com banner. You can then request a call back directly from the tour operator running this tour.
12. I am interested in theatre breaks, how do I find out what shows are available & how much it will cost?
The show included in this tour should be made clear in the tour itinerary, and the cost will usually incorporate the ticket unless stated. If the tour is a general theatre break, the shows available for your chosen departure date should be listed in the tour itinerary, and you’ll be able to choose your show during the secure booking process. You are not committed to book until you supply and confirm your payment details. If you require more information, simply click on the phone icon located towards the top of the page beneath the Door2Tour.com banner. You can then request a call back directly from the tour operator running this tour.
13. Where are our seats located in the theatre?
To get an idea of where your theatre seats will be located, please contact the tour operator directly by clicking on the phone icon located towards the top of the page beneath the Door2Tour.com banner. You can then request a call back directly from the tour operator running this tour.
14. Does this tour cater for disabled clients?
Please note: these holidays may not be suitable for people with certain disabilities, or medical conditions, coaches can be difficult to embark and disembark. Not all hotels have lifts and may not offer ground floor accommodation. The tour operator cannot accept liability for any problems or inconvenience if a detailed request has not been made. Should any member of your party suffer from any disability or medical condition that may affect their holiday or that of other passengers, you must provide full written details at the time of booking. At the same time you must also provide written confirmation that any assistance the person concerned requires will be provided by other members of the same party, as outside assistance will not be available. The tour operator reserves the right to decline any booking whenever they feel that they are unable to accommodate the special needs of any particular customer or where, in their opinion, the medical condition or disability of the client concerned is likely to have a significant adverse effect on other customers taking the same holiday. Furthermore, they reserve the right to cancel any holiday and impose cancellation charges if they are not fully advised of any relevant disability or medical condition at the time the booking is made. If you need advice or further information then please contact the tour operator directly by clicking on the phone icon located towards the top of the page beneath the Door2Tour.com banner. You can then request a call back directly from the tour operator running this tour.
15. I don’t want to book online, can I book over the phone?
Yes, you can book over the phone. Simply request a call back from the tour operator who is running the tour that you are interested in. Or a member of the Door2Tour.com team will be happy to book the tour on your behalf. Please make sure you have all the necessary details with you at the time of calling, for example, credit/debit card number, passenger contact details etc.
16. Do I need a Passport/Visa for this tour?
Your specific passport and visa requirements, and other immigration requirements are your responsibility and you should confirm these with the relevant Embassies and/or Consulates. This tour operator does not accept any responsibility if you cannot travel because you have not complied with any passport, visa or immigration requirements. All British citizens require a full 10 year passport for any foreign travel and currently do not require a visa for any holiday in this brochure/website. As passport and visa requirements vary, before booking your holiday, non British citizens are advised to check any entry requirements with the consulate of the country to be visited and of any country to be travelled through on your holiday which you should ensure you are aware of. Neither the tour operator nor Door2Tour.com can help with Visa Applications, you will need to sort this out yourselves and have the Visa document before you book the tour.