1. How do I check to see if there is availability or not?
To find out if this tour is available for the number of passengers or room type you require, simply click on the Book Online button above, fill in the required fields & click submit. You’ll be taken to the tour operator’s own website where you’ll be able to see live availability by continuing through the booking process. You are not committed to book anything until you supply and confirm your payment details. Or if you prefer, you can find out directly from the tour operator, simply click on either the email or phone icon located towards the top of the page beneath the Door2Tour.com banner. You can then find out availability via email or request a call back directly from the tour operator running this tour.
2. How do I find out how much a tour will cost in total or per person?
To find out the total price of a tour, simply click on the Book Online button above, fill in the required fields & click submit. You’ll be taken to the tour operator’s own website and by continuing through the booking process, you’ll be able to find out how much the tour you’re interested in will cost in total and per person. You are not committed to book anything until you supply and confirm your payment details. Or if you prefer, you can find out directly from the tour operator, simply click on either the email or phone icon located towards the top of the page beneath the Door2Tour.com banner. You can then find out how much this tour will cost in total via email or request a call back directly from the tour operator.
3. What facilities are provided on the coach?
Take your pre-allocated seat, sit back and relax and let your holiday enjoyment commence. Take in the scenery and savour the views knowing that you are in safe hands. Throughout your holiday you are looked after by experienced and fully trained drivers/couriers. This tour operator is proud of the high standards they set - knowledgeable, smartly dressed and safe behind the wheel they are thoroughly professional in every way. The touring coaches come fitted with either 48 or 49 reclining seats. There are three layouts used on these coaches and the location of the on-board servery, toilet/washrooms are shown on the seating plans. Unfortunately this tour operator is unable to confirm in advance which layout will be used on the holiday you choose, as vehicle allocations are always subject to slight alteration. On all their tour coaches, other than in exceptional circumstances, you will enjoy the following features: air conditioning, toilet/washroom facilities, tea/coffee available and a public address system. Although the vehicles have large luggage compartments, the tour operator has to adhere to regulations concerning the overall weight of fully laden vehicles. They would, therefore, ask you to restrict your luggage to one medium sized suitcase - it is a condition of travel that any items over and above this are notified, in writing to the tour operator and this includes collapsible wheelchairs. Note: Battery driven chairs cannot be accepted. It is your responsibility to make sure that your luggage is on board the coach not the driver, courier or any other representative. If you require more information about this, then you’ll need to contact the tour operator directly by clicking on either the email or phone icon located towards the top of the page beneath the Door2Tour.com banner. You can then send your query via email or request a call back directly from the tour operator.
4. Which hotel is being used and where is it located?
Details of all hotels used by this tour operator are shown in the Accommodation tab. If you require more detailed information about the hotel such as its location, whether it has a lift etc then you’ll need to contact the tour operator directly by clicking on either the email or phone icon located towards the top of the page beneath the Door2Tour.com banner. You can then send your query via email or request a call back directly from the tour operator.
5. What amenities are available at the hotel?
Amenities are usually described in either the Accommodation or Tour Overview tab of the tour details. Amenities as described will usually be available, but please note that some amenities (lifts, swimming pools etc) require service and repair and may not always be available. Entertainment is frequently subject to demand based on sufficient guests staying at the hotel at the time. Some hotels charge for extra supplies of tea/coffee in bedrooms. If you require more information about the hotel, then you’ll need to contact the tour operator directly by clicking on either the email or phone icon located towards the top of the page beneath the Door2Tour.com banner. You can then send your query via email or request a call back directly from the tour operator.
6. I have special requests, what do I do?
This tour operator will try but cannot under any circumstances guarantee special requests or coach seat numbers that can be subject to change. If you require more information or further advice, you can contact the tour operator directly via the email or phone icon located towards the top of the page beneath the Door2Tour.com banner. You can then send your query via email or request a call back directly from the tour operator running this tour.
7. Where is the nearest pick-up point to where I live?
All pick-ups available for this tour are listed in the View Pickups pop-up box, but please do bear in mind that the pickups available may vary depending on the departure date. If your required pick-up point is not listed for the departure date you are interested in, then it is with regret that the coach will not pick-up from there. If you require more information, you can contact the tour operator directly via the email or phone icon located towards the top of the page beneath the Door2Tour.com banner. You can then send your query via email or request a call back directly from the tour operator running this tour.
8. Where exactly do I have to be to meet the coach?
You are responsible for being at the correct departure point at the correct time, and this tour operator cannot be liable for any loss or expense suffered by customers because of their late arrival at any departure point for any reason. Most of their holidays include a free home pick-up (within a designated area) to take you to your nearest joining point for your holiday coach. They also take great care to ensure reasonable departure and return times. Exact joining points can be viewed and selected once you have entered our secure booking process. Simply click on the Book Online button above, follow the instructions, and you’ll be taken to the tour operators own website. You are not committed to book until you supply and confirm your payment details. If you require more information, you can contact the tour operator directly via the email or phone icon located towards the top of the page beneath the Door2Tour.com banner. You can then send your query via email or request a call back directly from the tour operator running this tour.
9. What time does the coach pick-up?
Joining instructions (including pick-up times) for all tours listed on this website/brochure will be posted to you between 2-3 weeks before departure date. While every effort is made to adhere to the pick up times that this tour operator gives you, there could be circumstances beyond their control, such as weather and traffic conditions that may cause delays. The tour operator will endeavour to keep you informed of such conditions. If you would like an approx. time then please contact the tour operator directly via the email or phone icon located towards the top of the page beneath the Door2Tour.com banner. You can then send your query via email or request a call back directly from the tour operator running this tour.
10. We have small children/infants are they able to join this tour too?
No as these holidays are predominantly for the Over 50’s and this tour operator does not encourage customers to bring their children on the tour. Therefore there are no child reductions available.
11. How much are optional excursions and how do I pay for them?
Included excursions are as detailed on the relevant website/brochure page and refunds will not be made for any excursions not taken. Optional excursions are usually available to book at the time of booking, but can also be booked on the tour at the holiday resort through the driver, availability dependant. The minimum duration of a half-day excursion will be two hours whilst a full day will operate a minimum of four hours. Whilst this tour operator will try to allow suitable sight seeing halts on route, these may vary according to weather and traffic conditions. Other sightseeing tours and evening excursions are of varying lengths. Optional excursions operate subject to minimum number of passengers wishing to partake. The tour operator does not include any entrance fees or admission charges unless stated on the relevant website/brochure page. To find out how much optional excursions cost, you can contact the tour operator directly by clicking on either the email or phone icon located towards the top of the page beneath the Door2Tour.com banner. You can then send your query via email or request a call back directly from the tour operator running this tour.
12. I am interested in theatre breaks, how do I find out what shows are available & how much it will cost?
The show included in this tour should be made clear in the tour itinerary, and the cost will usually incorporate the ticket unless stated. If the tour is a general theatre break, the shows available for your chosen departure date should be listed in the tour itinerary, and you’ll be able to choose your show during the secure booking process. You are not committed to book until you supply and confirm your payment details. If you require more information, simply click on either the email or phone icon located towards the top of the page beneath the Door2Tour.com banner. You can then send your query via email or request a call back directly from the tour operator running this tour.
13. Where are our seats located in the theatre?
To get an idea of where your theatre seats will be located, please contact the tour operator directly by clicking on either the email or phone icon located towards the top of the page beneath the Door2Tour.com banner. You can then send your query via email or request a call back directly from the tour operator running this tour.
14. Does this tour cater for disabled clients?
This tour operator does accept bookings from people with disabilities, however these must be highlighted in writing. Please ensure that your letter is acknowledged. They stress that they cannot guarantee any requests that are made, but they normally find that hotels respond favourably in such circumstances. If the tour operator is not informed in this way they cannot be held responsible for any inconvenience or costs incurred and this may include their refusal to take you on holiday or to complete your holiday arrangements. Please note 100% cancellation charges would apply in these circumstances. You should also be aware that although many hotels cater for wheelchairs, there may still be steps or stairs to contend with, this will also apply to places visited on excursions. This tour operator can carry Wheelchairs if advised and confirmed in writing but NOT Scooters, these can be hired at most destinations for a small charge. If you need advice or further information then please contact the tour operator directly by clicking on either the email or phone icon located towards the top of the page beneath the Door2Tour.com banner. You can then send your query via email or request a call back directly from the tour operator running this tour.
15. I don’t want to book online, can I book over the phone?
Yes, you can book over the phone. Simply request a call back from the tour operator who is running the tour that you are interested in. Or a member of the Door2Tour.com team will be happy to book the tour on your behalf. Please make sure you have all the necessary details with you at the time of calling, for example, credit/debit card number, passenger contact details etc.
16. Do I need a Passport/Visa for this tour?
You must ensure that you have a valid passport and visas (if necessary) and this tour operator cannot be liable for any loss or expense suffered if you do not. Neither the tour operator nor Door2Tour.com can help with Visa Applications, you will need to sort this out yourselves and have the Visa document before you book the tour.