Terms of Use
This page, (together with any documents referred to on it) explains to you the terms of use on which you may take use of the website (www.door2tour.com) ("the Website"). Please read these terms of use carefully before you start to use the Website. By using this Website, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using the website.
TERMS OF USE
Where the term 'Operator' is used, this will refer to a tour/coach operator or any supplier of all, or part of, or any element that forms a Tour.
The term 'Tour' refers to a tour, single stay holiday, day trip, sightseeing trip or any events, tickets and admissions.
| 1. |
The Website is operated by Albatross Travel Group Limited, a company registered in England and Wales under company number 04381534 whose registered office is at Albatross House, New Hythe Court, 14 New Hythe Lane, Larkfield, Kent ME20 6AB The Website is a marketing website only and Door2Tour,com does not supply Tours, products or services. Therefore, the contract created for any purchases that you may make having viewed the Website will be between you and the Operator or third party who is offering those Tours, products or services purchased and not with Door2Tour.com. |
| 2. |
Access to the Website is permitted on a temporary basis and Door2Tour.com reserves the right to withdraw or amend the service provided on the Website without notice. Door2Tour.com shall not be liable if for any reason the Website is not available at any time or for any period. From time to time, Door2Tour.com may restrict access to some parts of the Website, or the entire Website, if required. Door2Tour.com aims to update the Website regularly and may change the content at any time. Door2Tour.com may therefore have to suspend access to the Website, or close it if necessary. Any of the material on the Website may be out of date at any given time and Door2Tour.com is under no obligation to update such material. |
| 3. |
You are responsible for making all arrangements necessary for you to have access to the Website and for ensuring that all persons who access the Website through your internet connection are aware of these terms and that they comply with them. |
| 4. |
In order to make it as easy for you as possible, you may deal directly with the Operator by telephone, email, or even by visiting their premises where applicable. Once Door2Tour.com has referred you to that Operator they are required to recognise you as a Door2Tour.com referred customer and the Operator is subject to commercial terms with Door2Tour.com. There should not be any deliberate attempt by the Operator or you to circumvent these provisions. |
| 5. |
All Tours shown on the Website are subject to availability by the Operator and it is entirely the Operator's responsibility to notify you of any changes or cancellations which will be subject entirely to the Operator's terms and conditions. The Operator will make its terms and conditions available to you prior to booking and bookings can only be made subject to your agreement with these terms. |
| 6. |
Door2Tour.com displays information on specific Tours exactly as supplied by the Operator, therefore where an error or omission occurs this is entirely the Operator’s responsibility. Door2Tour.com will endeavour to correct this information as quickly as possible, although this is the responsibility of the Operator. How an Operator deals with any issues arising from this will be covered by the Operator’s contract with you. The information provided by the Operator is likely to include a Tour description, Tour itinerary, pricing, availability, coach seating, hotel and coach information, however please note that this list is not exhaustive. |
| 7. |
Where Door2Tour.com publishes and controls information on the Website, it will use all reasonable endeavours to correct errors or omissions as quickly as practicable after being notified of them. However, because of the complex technology that is required in operating the Website there may be times when obvious errors occur. For example, this may result in a price, product or service or other detail displayed being incorrect. |
| 8. |
Door2Tour.com does not guarantee that the information displayed on the Website is accurate. The Tour information displayed is sourced directly from the featured Operators and whilst they endeavour to ensure accuracy, services and facilities are subject to change or may be withdrawn without notice. Door2Tour.com makes every attempt to keep the content including Tours and travel information of this Website as up-to-date as possible, but (in accordance with Clause 2) is under no obligation to do so. |
| 9. |
Door2Tour.com shall not be liable for and accepts no responsibility for any information presented by an Operator including, but not limited to, pricing, liability in connection with any products, bookings, cancellations, call backs, alterations, monetary transactions between you and the Operator, the performance of the contract entered into between you and the Operator or any circumstances that may arise during the running of a Tour or the provision of any services. |
| 10. |
Door2Tour.com does not accept any responsibility for the bookings made by you and will in no way be held liable for cancellation, change costs or any other costs, expenses or losses and it is entirely up to you to resolve this with the Operators. |
| 11. |
Door2Tour.com cannot guarantee that the Website is free from infection by viruses or anything else that has contaminating or destructive properties. You must not misuse the Website by introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to the Website, the server on which the Website is stored or any server, computer or database connected to the Website. |
| 12. |
Any destination/attraction/travel guide information on this Website written or provided by Door2Tour.com is purely for information. Door2Tour.com endeavours to ensure that such information is accurate, however Door2Tour.com provides no guarantee that such information is accurate. This information does not form part of your agreement with the Operator and is provided solely as additional background content. Door2Tour.com shall not be held liable in any way whatsoever for any inaccuracy, misunderstanding or expectation drawn from this content. |
| 13. |
All rights in the Website, including copyright, the content and design of the Website, is owned by Door2Tour.com or used under licence from third party owners. Any use of this Website or its contents, including copyright or storing it or them in whole or part, other than for your personal or non-commercial use is prohibited without the permission of Door2Tour.com. You are prohibited from copying, modifying, transmitting, distributing, selling, displaying, licensing or reproducing any content including images and other media on this Website for any commercial purpose. |
| 14. |
The transmission of unlawful, threatening, defamatory, pornographic, political or racist material is strictly prohibited. |
| 15. |
If you breach the provisions of these Terms and Conditions, Door2Tour.com shall suspend or permanently terminate your access to the Website. You shall fully and effectively indemnify Door2Tour.com in respect of any losses, damages and/or costs incurred or suffered by Door2Tour.com relating to your breach of these terms. |
| 16. |
To the maximum extent permitted by law, Door2Tour.com disclaims all liability, representations, warranties, whether express or implied by statute, custom or usage relating to the information contained in or services offered on this Website. This does not affect your statutory rights under English law. Door2Tour.com shall not be liable for any losses or damages (whether direct, indirect or consequential) whatsoever, whether in contract, tort (including negligence), or otherwise arising from this Website, or from any interruption or delay in accessing this Website. To the extent Door2Tour.com may be deemed liable to you in any event, its total liability to you will be limited to the sum of £100. |
| 17. |
Any material you upload to the Website will be considered to be non-confidential and non-proprietary and Door2Tour.com has the right to use, copy, distribute and disclose to third parties (in particular, but not limited to, the Operator) any such material for any purpose. |
| 18. |
Door2Tour.com processes information about you in accordance with the Privacy Policy displayed on the Website from time to time. By using the Website you consent to such processing and you warrant that all data provided by you is accurate. |
| 19. |
These terms and conditions may vary from time to time. By using this Website you accept that you are bound by the terms and conditions in force at that time and displayed on this page. |
| 20. |
If any part of these Terms and Conditions or any document referred to herein is illegal or unenforceable, such portion(s) shall be excluded from these Terms and Conditions and any relevant document to the minimum extent required and the balance of these Terms and Conditions and any relevant document shall remain in full force and effect and enforceable. |
| 21. |
These Terms and Conditions and any documents or policies referred to herein shall govern the entire relationship between the parties to the exclusion of any other terms. |
| 22. |
It is not the intention of the parties to confer any rights on any third parties by virtue of this Agreement and accordingly the Contracts (Rights of Third Parties) Act 1999 shall not apply to these Terms and Conditions. |
| 23. |
These terms and conditions and any disputes that may arise between you and Door2Tour.com will be governed by the laws of England and Wales and the parties shall submit to the jurisdiction of the English courts. |
CUSTOMER SERVICES
If you have any queries in relation to this Website, you can contact Door2Tour.com by emailing askmore@door2tour.com. Door2Tour.com is unable to answer questions about specific Tours, therefore please contact the Operator directly in the case of such a query.
Complaint Procedure
Door2Tour.com is not an agent and is therefore not responsible for dealing with complaints about Tours or the Operator. The contract for the Tour(s) is between you and the Operator, therefore any queries or concerns relating to the Tours or services should be addressed to the Operator. Contact details of Operators may be found via the Tour Operator directory or on the Operator's individual websites.
Should you have a complaint or comment specifically about the content or service provided by Dour2Tour.com please send an email to askmore@door2tour.com. Door2Tour.com will endeavour to respond as quickly as practically possible to all enquiries and treat every complaint seriously.
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